Refund & Cancellation Policy

Last updated: 31 October 2026

India Opinion is a product of Brain Hub. This policy applies to the creator tool, the only paid service offered in India Opinion: a digital software service (SaaS), offered as monthly plans, that includes AI chat and voice assistant features and converts poll results into shareable images and videos. In the Android app, plans are sold only through Google Play Billing: Basic ₹50, Premium ₹150 and Premium+ ₹250 per month (India), auto-renewing until cancelled. Web payment gateways are not currently offered for these plans.

Polling is free. Participating in polls and viewing results costs nothing. No payment is ever required for, or linked to, voting or giving an opinion, so there is nothing to refund for polling.

1. Cancellation

For Google Play purchases, cancel anytime in Google Play > Payments & subscriptions (or Manage subscription in the app), or email contact@indiaopinion.online. After you cancel, your access continues until the end of the current billing period and is not renewed. Use Restore purchases after reinstalling or changing phones.

2. Eligible refunds

You may request a refund within 7 days of purchase if:

• the payment failed but your account was charged;
• you were charged more than once for the same purchase (duplicate charge); or
• the creator tool service was not delivered or activated after payment.

Other requests are not eligible, as the creator tool is a digital service that is available immediately after purchase.

3. How to request a refund

Email contact@indiaopinion.online with your registered mobile number, the payment date, the amount and the transaction ID.

4. Processing of refunds

Approved refunds are processed to the original payment method within 5–7 business days. The time for the amount to appear in your account may depend on your bank or card issuer.

5. Purchases through Google Play

Android purchases of the creator tool are made through Google Play Billing. Refunds follow Google Play's refund policy and can be requested through Google Play. You may also email contact@indiaopinion.online with your registered mobile number and Google Play order details. We do not guarantee a refund in every case. If Google Play issues a refund, related paid access may end.

6. Contact

For any question about cancellations or refunds, email contact@indiaopinion.online. We support email only.